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Janson's plumbing service

πŸ“ 3211 Legion Rd, Hope Mills, NC 28348
4.6 (43 reviews)
Open 24 hours
Plumber

Review Summary

Janson's Plumbing Service receives overwhelmingly positive reviews, with customers praising Billy's responsiveness, professionalism, fair pricing, and willingness to go the extra mile, including after-hours service and providing photos/videos of work. Many reviewers highlight his ability to quickly diagnose and resolve issues, even in emergencies. A single negative review cites dissatisfaction with customer service and a refusal to revisit a problem. Overall, the service is described as timely, affordable, and highly recommended.

Janson's plumbing service thumbnail

4.6

(43 reviews)

5 β˜…88%
4 β˜…2%
3 β˜…0%
2 β˜…0%
1 β˜…9%

Jamie Berg

Billy truly went above and beyond for us!! We had an emergency when our expansion tank decided to leak into our crawl space. He made time out of the end of his day to come and even was on the phone with me while I was trying to find our shut off valve frantically. He was super kind and professional. Great pricing. His contact is for sure saved for future use, hope we don’t need it though!!

GG2TRUCKING

I had a horrible flood downstairs in my home. My neighbor recommended that I call Janson's Plumbing. I thought that it was my toilet. When Billie came he suggested we look at my septic tank and once he took the septic tank cover off water overflowed. Thank you for being nice and being willing to help me figure out the problem. I recommend him!

Anne McVickers

I had a plumbing emergency at a rental property while we were out of town. Janson's Plumbing provided excellent service and communication during the entire repair process to include photos and videos of all work when completed. The quote was an extremely fair price considering the job was on a Sunday afternoon. Thanks!

Brandon Whitler

Very professional and helpful. Worked after hours to help us and pointed us in the right direction towards restoration. Highly recommend for anyone in need of professional plumbing.

Jenny Younes

Billy was recommended to me by a colleague, and I contacted him for an estimate after receiving a quote of over $1500 from another company for a plumbing issue. He was able to come the same day I called and resolved the issue within an hour. Billy was friendly, honest, and his pricing was beyond fair. I highly recommend Janson's Plumbing Service, Billy for all your plumbing needs.

Maddy Fore

Do not recommend!!!!!! Edit- no you refused to come back out, I contacted you first when we started having issues again because I was initially satisfied with the work. I'm no longer satisfied with the customer service. Please stop contacting my family we want nothing to do with you anymore.

Rosa Galarza

I have been using Jansons plumbing for a few years now and always have outstanding service! Timely and affordable.

Andrew Lukondi

I came home from work this evening around 4:45 P.M. and noticed my yard was flooded with the source coming from the irrigation system on the side of my home. I went to investigate further and to my surprise the PVC connection had broke causing water to continuously erupt out of the pipe. I called another company around town and they said no one was available after hours and the best they could do was an appointment tomorrow morning at 9:00 A.M. That wasn't going to work considering I would have to shut off the water to my home. Plus they were $$$ for after hours and the service. Janson's Plumbing was my next call. Billy picked up immediately and was asking questions and for photos to better diagnose the problem. He said I'll be there in a few and sure enough roughly 15 minutes later he arrived. He was able to repair the PVC pipe and at a significantly lower price than the other company. I would recommend him to anyone who needs plumbing services in and around their home.